How to Place Order,FAQ

How to Place Order

Step 1. registered
Open www.spcmaker.com and check the top to find the login button to register to create a new account.

Step 2. The login
If you are already one of our members, click the login button at the top of the home page.

Step 3. Choose what you like
You can find your favorite model on our website www.spcmaker.com, or you can view "live chat", or click "contact us" to contact us to help you choose.

Step 4. Add to cart
When you find the product you want to order, you simply enter the model, select the category, and click add to the shopping cart.

Sterp5. Confirm billing address and shipping address
When you "add to cart" to reconfirm all the order details, there are some summaries, and then please confirm your address.

Step 6. Choose to delivery
You can choose EMS or EPACKET or DHL or UPS or FedEx to send your order based on your event date. Or our service can help you find the best mode of transportation for your choice.

Step7. pay
You can pay by bank, telegraphic transfer, western union or paypal.

Step8. Check the confirmation in the registration email box
When your order is successfully placed, please check your registered email and find our "order confirmation" email within 24 hours. If you don't receive it, please email us immediately. This is very important!

Step9. Agree on all the details
All orders must be confirmed within 5 days after we receive your order. Otherwise, our system will automatically change the status of your order to "place an order", without any return, replacement and refund, and only refund for orders that have been paid. Please consider carefully. If you have any questions, please don't hesitate to contact us.

Step10. production
We will make and produce your products within 20 working days according to the confirmation email rules, and will not accept any exchange, refund or return under any circumstances.

Step11. The ship
We will send your order within 2 working days after the completion of production and re-check all the details of your order, including the order model, category, size and delivery method, in strict accordance with the confirmation email. In addition, our customer service will send you the tracking number when we deliver the goods for you. It allows you to easily track it in person on the web, or change the status of your order so that it can be "shipped."
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